Order Taker or Travel Consultant. What is the difference?
Many people picture someone who simply books flights, hotels, and tours, an order taker who arranges whatever you ask for and sends you on your way.
But we know at Escape Journeys that’s just the beginning.
Why True Travel Consultants Are More Than Just Bookers
Travel is about so much more than reservations. It’s about creating experiences that truly reflect what you want to see, do, and feel. It’s about understanding your travel dreams and comfort levels and helping turn those ideas into memorable journeys that speak to your soul. With every client, we take the time to understand what’s right for you, especially when destinations or situations are evolving. This means your trip is designed with your peace of mind and preferences front and centre not just based on what's available and the cheapest option. Early in my travel career at a conference there was an amazing speaker, and his words stick with me still today. “How cheap does a bad vacation have to be for it to be okay?” Nolan Burris
Recent events in destinations like Mexico and Cuba have reminded us all how quickly the unexpected can happen. Safety alerts and travel disruptions can create uncertainty and stress. That’s when having a travel specialist by your side becomes not just helpful, but essential.

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How We Support You Behind the Scenes
When travel challenges arise, we’re actively monitoring news, airline changes, and local operator updates to keep you safe and informed. If flights are cancelled or situations shift, we work quickly and quietly to find the best new options and take care of the details so you don’t have to.
Travel Isn’t Always Perfect, And That’s What Makes It Real
After many years in travel, one thing is clear: the best trips aren’t always flawless. Often, it’s how you adapt, connect, and experience the moment that creates lasting memories.
If your plans change, we don’t just hand you a phone number or leave you on hold. We step in to ease the stress, leaving you free to soak up the true magic of travel.

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Your Trusted Partner Every Step of the Way
You shouldn't be alone on your journey. We’re here from the very first idea to the moment you return home safely, ready to support and guide you through every twist and turn.
Thank you for trusting us with your travel dreams. It’s a responsibility we hold close and take seriously every day.
The Team at Escape Journeys